TECHNOLOGY SERVICES FOR SMALL & MIDSIZE BUSINESSES

MANAGED IT SERVICES, PHYSICAL SECURITY, AUTOMATION, AUDIO/VIDEO, 24/7 SUPPORT, PHONE SYSTEMS, LOCAL TECHNICIANS, SOFTWARE, ALARMS, CAMERAS, CONFERENCE SYSTEMS

 
Your single point of contact for all business technology needs.

Eliminate the hassle of dealing with multiple vendors by bringing all your company’s technology needs under one umbrella. SOLID TechWorks can help you develop a roadmap for the future by supporting your current infrastructure and assisting in the acquisition and implementation of new technologies. We recommend and implement only the solutions that best meet your needs, not the ones that make us the most money. For one monthly fee, our experienced technicians keep your company secure, optimized, and fully operational.


TECHNOLOGY SERVICES SIMPLIFIED.
 
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managed it services

As a MSP with more than 20 years of IT experience, SOLID TechWorks can take care of all your IT needs, letting you focus on the core critical aspects of running your company. For one monthly fee, we monitor your systems for issues and security risks, while our local technicians offer 24x7 remote and onsite support of all devices.

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physical security

SOLID TechWorks provides you peace of mind that comes from knowing your property, employees, and inventories are secure. We leverage the latest technology to give you complete control of access privileges, with systems that alert you to suspicious activities, and record events as they happen.

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Automation & Commercial AV

Provide an efficient work environment for employees and a quality professional experience for guests through simple centralized control of video and audio equipment. Improve energy consumption, reduce costs, and ensure employee and guest comfort by automating adjustments to environmental factors such as lighting, window shading, and HVAC systems.


ABOUT US

After 20 years of leading corporate IT and technical services divisions, Chris Darland founded SOLID TechWorks to bring the knowledge, experience, and resources of a multi-employee technology department to growing businesses in Texas. He has built a team of exceptional consultants with broad, in-depth expertise across all areas of technology, earning a reputation for providing the highest level of quality and dependability.

 
 
 

MANAGED IT SERVICES

SOLID TechWorks can implement, manage, and support your entire IT infrastructure. We work within your budget to help select the best options for today and build a roadmap for the future. We implement the latest technology tools available and utilize best practice processes to keep your business running efficiently and securely.  If an issue arises, our technicians are available to provide fast, expert help.

 
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EQUIP

Whether your goal is to upgrade your current IT assets, migrate to new hardware or software, or build a totally new technology infrastructure, we eliminate the need for you to spend your valuable time pricing and vetting options with multiple vendors. We make sure the project is completed on time, with as little disruption to your business as possible, and with the security of your systems, assets, and resources as top priority.

  • NETWORK DESIGN AND IMPLEMENTATION

    Select the best physical and virtual equipment to meet your current needs and future goals, along with network design advice for solid, secure implementations.

  • DIGITAL DEVICES

    Acquire, set up and support all desktops, laptops, tablets, and mobile devices.

  • DATA STORAGE

    Implement secure onsite or cloud-based options.

  • WIRELESS COVERAGE

    Provision your company with solid WiFi and cellular coverage, including heatmapping to fine tune settings and provide precise placement of equipment.

  • GENERAL APPLICATION SOFTWARE

    Install and optimize productivity suites such as Microsoft 365 and G-Suite, as well as common office software such as Adobe, Autodesk, and internet browsers.

  • STRUCTURED CABLING

    Deploy trained technicians to install fiber, Cat6, or coax cabling.

  • MANAGEMENT AND PLANNING SOFTWARE

    Customize and implement the appropriate MRP, CRM, ERP, BPM, or PMIS systems.

  • INDUSTRY SPECIFIC SOFTWARE

    Support your existing software systems or help you find the best solution on the market for your needs.

  • SOFTWARE DEVELOPMENT

    Develop proprietary software and databases written around your specific processes.

  • PRINTING AND MEDIA

    Acquire and install copy machines, high-volume, large format, 3D, or desktop printers.

  • INVENTORY AND EQUIPMENT TRACKING

    Speed up inventory control, track lost or stolen assets, and eliminate manual processes. Customize off-the-shelf software or develop a new program and database for your needs. Utilize RFID, Barcodes, WiFi, Bluetooth technologies and more.

  • TELECOMMUNICATION

    Select and install VOIP desktop or software-based phones. Set up phone conferencing systems.

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SECURE

Keeping networks, data, and user devices secure is an ongoing process. Technology constantly evolves, and so do the capabilities of cyber criminals and malicious software developers. Businesses must constantly monitor networks and systems, block suspicious activities, and assess the need for change. SOLID TechWorks can apply the latest security technology and help implement the proper controlled processes without hindering daily business operations.

  • NETWORK HARDWARE

    Implement and maintain firewalls, gateways, filters, and other hardwired devices to block and track activity.

  • NETWORK SOFTWARE

    Install tools to log, monitor, and analyze network activities, adding alerts to notify our technicians if suspicious activity occurs.

  • ENDPOINT SOFTWARE

    Apply anti-virus and anti-malware software for desktops, laptops, tablets, cell phones and IOT devices.

  • BACKUP

    Schedule backups for real-time protection and recovery of lost data using onsite or remote storage options. Perform validation tests and set up error alerts.

  • PATCH MANAGEMENT

    Implement processes for testing and automating the constant release of software updates and patches necessary to keep your systems secure and available.

  • HIPAA/HITECH COMPLIANCE

    Reduce compliance concerns. All SOLID TechWorks employees are certified for HIPAA and trained in HITECH guidelines.

  • EMPLOYEE TRAINING

    Train your employees as the first line of security defense, sharing best practices related to all equipment and resources.

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SUPPORT

As members of your outsourced IT team, our local technicians are eager to assist remotely or on-site 24 hours a day, seven days a week. Issues are resolved quickly, and measures are taken to prevent recurrence. Preventative maintenance including the application of software and hardware updates are performed on a schedule customized to your business. Technicians are crossed trained to provide the best support across all services and equipment.

  • SYSTEMS MONITORING

    Prevent issue escalation with constant proactive monitoring and resolution.

  • 24x7 HELP DESK SUPPORT

    Eliminate down time with responsive, local technicians who understand your business and technology.

  • HARDWARE REPAIR

    Provide experienced technicians to quickly repair all hardware and devices.

  • FIXED MONTHLY RATE

    Enable consistent, predictable budgeting with low monthly fixed rates.

 
 

PHYSICAL SECURITY

Licensed by the State of Texas for Private Security, SOLID TechWorks provides state-of-the-art cameras, access controls, and alarm systems.  With the correct system in place, you can reduce the threat of unwanted activity without impacting productivity. Provide convenient and easy access to authorized individuals while improving your own peace of mind.

License Number: B10457101

 
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CAMERAS

Get a clear, hi-def view that displays exactly what you need to see across the full range of an area. Remotely view areas of concern when you are not on site and maintain a permanent record of events exactly as they happened. By deploying the right technologies, SOLID TechWorks can provide coverage in areas previously considered to be impossible to monitor.

  • ANALYTICS

    Enable calculation of the number of people trafficking in a specific area. Log how many times an action was performed, or an object moved.

  • FACIAL RECOGNITION

    Apply smart technology to accurately recognize faces from a populated database and identify faces that do not exist within the database.

  • LINE CROSSING

    Track when motion crosses the line into a specific area and send alerts.

  • OBJECT TRACKING

    Monitor and log object movements, sending an alert each time it is moved.

  • THERMAL

    Monitor temperatures within spaces, objects, or even individual people.

  • EXTENDED NIGHT VISION

    Enable clear, hi-def night vision even at long range.

  • LOCAL, CLOUD STORAGE, OR HYBRID

    Store and secure recorded footage on premises, in the cloud, or in both locations, depending on your needs.

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ACCESS CONTROL

Electronic entry devices give you control over when and where areas can be accessed. Provide safe, secure, and convenient access for employees and guests while keeping accurate logs of when access was granted or denied. Grant temporary access to users when necessary, or immediately revoke permissions from resigned or terminated employees. Schedule access around holidays and authorize access within certain hours or days of the week.

  • PROXIMITY KEYS

    Allow access via key fobs, card keys, or badges.

  • BIOMETRIC ACCESS

    Authorize access through fingerprints, facial recognition, or other physiological authentication methods.

  • KEYPAD OPTIONS

    Issue numeric codes remotely for keypad access when other options are not viable.

  • MULTIFACTOR ACCESS

    Combine any number of these identification technologies to create multiple layers of security or provide backup access options.

  • SCHEDULED ACCESS

    Allow or restrict area or individual's access based on time of day, day of week, or yearly holidays.

  • TECHNOLOGY INTEGRATIONS

    Automatically arm or disarm alarm systems. Integrate with automation systems to trigger limitless events or modify access permissions based on exterior conditions.

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ALARMS

Receive immediate alerts regarding unauthorized breaches at your offices and properties, while simultaneously sending alerts to the proper authorities. SOLID TechWorks utilizes discrete motion sensors, quality controllers, and affordable monitoring services that do not lock you into a long contract. Monitoring services can also alert you to power outages, leaks, and temperature changes.

  • SENSORS

    Install interior, exterior, perimeter, and motion sensors.

  • ZONING

    Preconfigure zones to allow for independent arming and disarming of specific areas within a building.

  • OBJECT REMOVAL

    Apply sensors to specific objects that send alerts if an object moves at all or if it moves outside a designated area.

  • MONITORING

    Select and install live monitoring service packages tailored to your exact needs.

  • TECHNOLOGY INTEGRATIONS

    Link alarm systems with access control systems for automated arming and disarming. Link alarm systems with automation systems to trigger limitless events.

  • CRITICAL CONDITION/ENVIRONMENTAL

    Monitor and respond to power-loss and temperature limits for critical areas & equipment.


 
 

AUTOMATION & COMMERCIAL AV

SOLID TechWorks provides clean installations of audio and video equipment for consistent performance. Centralized access to automation controls allow meetings and presentations to run smoothly. Employees can focus on the meeting or task at hand, not on trying to make things work correctly.  Integrated lighting, shading, and HVAC automation enables easy adjustments to improve energy consumption and reduce costs.

 
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AUTOMATION

Smart technology offers centralized control of your audio, video, and environmental equipment. SOLID TechWorks merges it all together into one easy-to-use system that can be accessed from anywhere at any time. Automated actions can be programed to trigger based on schedules, events, or conditions. Utilize current advancements in automation to conserve energy, reduce costs, and maximize productivity.

  • CENTRALIZED CONTROL

    Provide wall-mounted, tabletop, or hand-held controllers. Or access controls via an app on a mobile device.

  • SIMPLE PROGRAMMING

    Put you in control with the ability to create automated tasks based on schedules and events through an easy user interface.

  • AUDIO CONTROLS

    Centralize control of when and where music and messaging plays, as well as the volume and frequency.

  • MEETING AND PRESENTATION CONTROLS

    Set the perfect environment consistently with the touch of a button.

  • LIGHTING AND SHADES

    Control lighting and shades to create the desired effect or reduce energy costs. Enable automatic shut off when not in use.

  • HVAC AND TEMPERATURE

    Automate temperature adjustments with HVAC controls that monitor your environment for comfort and energy savings.

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AUDIO

SOLID TechWorks offers quality audio systems for presentations and meetings, conferencing, paging, or ambient audio throughout the building. Whether you are looking for high-end speakers and equipment, more cost-effective models, or something in between, we can provide solutions to fit your needs and budget. Precise placement of speakers and acoustic room treatment ensure optimal clarity at all listening locations.

  • CONFERENCE SYSTEMS

    Simulate in-person experiences with systems that ensure all participants can be heard clearly.

  • DISTRIBUTED AUDIO

    Control ambient music throughout the building from one centralized app or location.

  • PAGING SYSTEMS

    Install discrete in-ceiling speakers throughout the office or provide large bullhorns for shop areas.

  • ACOUSTIC ROOM TREATMENT

    Place sound dampening panels and material at specific locations throughout a room to absorb and diffuse interference, ringing, and echoing.

  • PRECISE EQUIPMENT PLACEMENT

    Create an optimal sound experience for every listening location throughout a room.

  • SPEAKERS AND MICROPHONES

    Select from a variety of high-end and cost-effective models to meet your needs and budget.

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VIDEO

Bring the value of face-to-face interactions to virtual meetings by installing the right display and camera system. SOLID TechWorks provides the latest technology to enhance the productivity of your meetings and presentations. Setting up an operations control center using a video wall means all real-time data can be viewed at the same time. Video systems installed in conference rooms, huddle rooms and even in reception areas can serve a variety of purposes.

  • TV AND PROJECTORS

    Clean installations of optimal video devices based on your needs and budget.

  • SCREENS

    Select the right screen material and choose between stationary and automated options.

  • VIDEO WALL

    Provision control rooms with a wall of visual space that can display one giant image or instantly split into different tiles to view multiple sets of data.

  • DIGITAL WHITEBOARD

    Install interactive whiteboards that allow users to record and store what takes place on the board, take screenshots, or print text and drawings from a meeting. Display live content that can be marked up and edited real-time from the whiteboard.

 

CONTACT US TO GET STARTED

We want to learn more about your business. Schedule a free consultation today and see how SOLID TechWorks can simplify your company’s technology needs.


PHONE

(936) 701-1020

EMAIL

Sales: sales@solidtw.com

General Inquiries: info@solidtw.com