managed it services
As a MSP with more than 20 years of IT experience, SOLID TechWorks can take care of all your IT needs, letting you focus on the core critical aspects of running your company. For one monthly fee, we monitor your systems for issues and security risks, while our local technicians offer 24x7 remote and onsite support of all devices.
physical security
SOLID TechWorks provides you peace of mind that comes from knowing your property, employees, and inventories are secure. We leverage the latest technology to give you complete control of access privileges, with systems that alert you to suspicious activities, and record events as they happen.
Automation & Commercial AV
Provide an efficient work environment for employees and a quality professional experience for guests through simple centralized control of video and audio equipment. Improve energy consumption, reduce costs, and ensure employee and guest comfort by automating adjustments to environmental factors such as lighting, window shading, and HVAC systems.
After 20 years of leading corporate IT and technical services divisions, Chris Darland founded SOLID TechWorks to bring the knowledge, experience, and resources of a multi-employee technology department to growing businesses in Texas. He has built a team of exceptional consultants with broad, in-depth expertise across all areas of technology, earning a reputation for providing the highest level of quality and dependability.
SOLID TechWorks can implement, manage, and support your entire IT infrastructure. We work within your budget to help select the best options for today and build a roadmap for the future. We implement the latest technology tools available and utilize best practice processes to keep your business running efficiently and securely. If an issue arises, our technicians are available to provide fast, expert help.
EQUIP
Whether your goal is to upgrade your current IT assets, migrate to new hardware or software, or build a totally new technology infrastructure, we eliminate the need for you to spend your valuable time pricing and vetting options with multiple vendors. We make sure the project is completed on time, with as little disruption to your business as possible, and with the security of your systems, assets, and resources as top priority.
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NETWORK DESIGN AND IMPLEMENTATION
Select the best physical and virtual equipment to meet your current needs and future goals, along with network design advice for solid, secure implementations.
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DIGITAL DEVICES
Acquire, set up and support all desktops, laptops, tablets, and mobile devices.
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DATA STORAGE
Implement secure onsite or cloud-based options.
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WIRELESS COVERAGE
Provision your company with solid WiFi and cellular coverage, including heatmapping to fine tune settings and provide precise placement of equipment.
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GENERAL APPLICATION SOFTWARE
Install and optimize productivity suites such as Microsoft 365 and G-Suite, as well as common office software such as Adobe, Autodesk, and internet browsers.
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STRUCTURED CABLING
Deploy trained technicians to install fiber, Cat6, or coax cabling.
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MANAGEMENT AND PLANNING SOFTWARE
Customize and implement the appropriate MRP, CRM, ERP, BPM, or PMIS systems.
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INDUSTRY SPECIFIC SOFTWARE
Support your existing software systems or help you find the best solution on the market for your needs.
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SOFTWARE DEVELOPMENT
Develop proprietary software and databases written around your specific processes.
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PRINTING AND MEDIA
Acquire and install copy machines, high-volume, large format, 3D, or desktop printers.
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INVENTORY AND EQUIPMENT TRACKING
Speed up inventory control, track lost or stolen assets, and eliminate manual processes. Customize off-the-shelf software or develop a new program and database for your needs. Utilize RFID, Barcodes, WiFi, Bluetooth technologies and more.
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TELECOMMUNICATION
Select and install VOIP desktop or software-based phones. Set up phone conferencing systems.
SECURE
Keeping networks, data, and user devices secure is an ongoing process. Technology constantly evolves, and so do the capabilities of cyber criminals and malicious software developers. Businesses must constantly monitor networks and systems, block suspicious activities, and assess the need for change. SOLID TechWorks can apply the latest security technology and help implement the proper controlled processes without hindering daily business operations.
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NETWORK HARDWARE
Implement and maintain firewalls, gateways, filters, and other hardwired devices to block and track activity.
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NETWORK SOFTWARE
Install tools to log, monitor, and analyze network activities, adding alerts to notify our technicians if suspicious activity occurs.
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ENDPOINT SOFTWARE
Apply anti-virus and anti-malware software for desktops, laptops, tablets, cell phones and IOT devices.
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BACKUP
Schedule backups for real-time protection and recovery of lost data using onsite or remote storage options. Perform validation tests and set up error alerts.
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PATCH MANAGEMENT
Implement processes for testing and automating the constant release of software updates and patches necessary to keep your systems secure and available.
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HIPAA/HITECH COMPLIANCE
Reduce compliance concerns. All SOLID TechWorks employees are certified for HIPAA and trained in HITECH guidelines.
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EMPLOYEE TRAINING
Train your employees as the first line of security defense, sharing best practices related to all equipment and resources.
SUPPORT
As members of your outsourced IT team, our local technicians are eager to assist remotely or on-site 24 hours a day, seven days a week. Issues are resolved quickly, and measures are taken to prevent recurrence. Preventative maintenance including the application of software and hardware updates are performed on a schedule customized to your business. Technicians are crossed trained to provide the best support across all services and equipment.
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SYSTEMS MONITORING
Prevent issue escalation with constant proactive monitoring and resolution.
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24x7 HELP DESK SUPPORT
Eliminate down time with responsive, local technicians who understand your business and technology.
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HARDWARE REPAIR
Provide experienced technicians to quickly repair all hardware and devices.
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FIXED MONTHLY RATE
Enable consistent, predictable budgeting with low monthly fixed rates.
Licensed by the State of Texas for Private Security, SOLID TechWorks provides state-of-the-art cameras, access controls, and alarm systems. With the correct system in place, you can reduce the threat of unwanted activity without impacting productivity. Provide convenient and easy access to authorized individuals while improving your own peace of mind.
License Number: B10457101
CAMERAS
Get a clear, hi-def view that displays exactly what you need to see across the full range of an area. Remotely view areas of concern when you are not on site and maintain a permanent record of events exactly as they happened. By deploying the right technologies, SOLID TechWorks can provide coverage in areas previously considered to be impossible to monitor.
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ANALYTICS
Enable calculation of the number of people trafficking in a specific area. Log how many times an action was performed, or an object moved.
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FACIAL RECOGNITION
Apply smart technology to accurately recognize faces from a populated database and identify faces that do not exist within the database.
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LINE CROSSING
Track when motion crosses the line into a specific area and send alerts.
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OBJECT TRACKING
Monitor and log object movements, sending an alert each time it is moved.
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THERMAL
Monitor temperatures within spaces, objects, or even individual people.
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EXTENDED NIGHT VISION
Enable clear, hi-def night vision even at long range.
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LOCAL, CLOUD STORAGE, OR HYBRID
Store and secure recorded footage on premises, in the cloud, or in both locations, depending on your needs.
ACCESS CONTROL
Electronic entry devices give you control over when and where areas can be accessed. Provide safe, secure, and convenient access for employees and guests while keeping accurate logs of when access was granted or denied. Grant temporary access to users when necessary, or immediately revoke permissions from resigned or terminated employees. Schedule access around holidays and authorize access within certain hours or days of the week.
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PROXIMITY KEYS
Allow access via key fobs, card keys, or badges.
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BIOMETRIC ACCESS
Authorize access through fingerprints, facial recognition, or other physiological authentication methods.
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KEYPAD OPTIONS
Issue numeric codes remotely for keypad access when other options are not viable.
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MULTIFACTOR ACCESS
Combine any number of these identification technologies to create multiple layers of security or provide backup access options.
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SCHEDULED ACCESS
Allow or restrict area or individual's access based on time of day, day of week, or yearly holidays.
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TECHNOLOGY INTEGRATIONS
Automatically arm or disarm alarm systems. Integrate with automation systems to trigger limitless events or modify access permissions based on exterior conditions.
ALARMS
Receive immediate alerts regarding unauthorized breaches at your offices and properties, while simultaneously sending alerts to the proper authorities. SOLID TechWorks utilizes discrete motion sensors, quality controllers, and affordable monitoring services that do not lock you into a long contract. Monitoring services can also alert you to power outages, leaks, and temperature changes.
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SENSORS
Install interior, exterior, perimeter, and motion sensors.
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ZONING
Preconfigure zones to allow for independent arming and disarming of specific areas within a building.
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OBJECT REMOVAL
Apply sensors to specific objects that send alerts if an object moves at all or if it moves outside a designated area.
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MONITORING
Select and install live monitoring service packages tailored to your exact needs.
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TECHNOLOGY INTEGRATIONS
Link alarm systems with access control systems for automated arming and disarming. Link alarm systems with automation systems to trigger limitless events.
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CRITICAL CONDITION/ENVIRONMENTAL
Monitor and respond to power-loss and temperature limits for critical areas & equipment.
SOLID TechWorks provides clean installations of audio and video equipment for consistent performance. Centralized access to automation controls allow meetings and presentations to run smoothly. Employees can focus on the meeting or task at hand, not on trying to make things work correctly. Integrated lighting, shading, and HVAC automation enables easy adjustments to improve energy consumption and reduce costs.
AUTOMATION
Smart technology offers centralized control of your audio, video, and environmental equipment. SOLID TechWorks merges it all together into one easy-to-use system that can be accessed from anywhere at any time. Automated actions can be programed to trigger based on schedules, events, or conditions. Utilize current advancements in automation to conserve energy, reduce costs, and maximize productivity.
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CENTRALIZED CONTROL
Provide wall-mounted, tabletop, or hand-held controllers. Or access controls via an app on a mobile device.
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SIMPLE PROGRAMMING
Put you in control with the ability to create automated tasks based on schedules and events through an easy user interface.
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AUDIO CONTROLS
Centralize control of when and where music and messaging plays, as well as the volume and frequency.
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MEETING AND PRESENTATION CONTROLS
Set the perfect environment consistently with the touch of a button.
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LIGHTING AND SHADES
Control lighting and shades to create the desired effect or reduce energy costs. Enable automatic shut off when not in use.
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HVAC AND TEMPERATURE
Automate temperature adjustments with HVAC controls that monitor your environment for comfort and energy savings.
AUDIO
SOLID TechWorks offers quality audio systems for presentations and meetings, conferencing, paging, or ambient audio throughout the building. Whether you are looking for high-end speakers and equipment, more cost-effective models, or something in between, we can provide solutions to fit your needs and budget. Precise placement of speakers and acoustic room treatment ensure optimal clarity at all listening locations.
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CONFERENCE SYSTEMS
Simulate in-person experiences with systems that ensure all participants can be heard clearly.
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DISTRIBUTED AUDIO
Control ambient music throughout the building from one centralized app or location.
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PAGING SYSTEMS
Install discrete in-ceiling speakers throughout the office or provide large bullhorns for shop areas.
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ACOUSTIC ROOM TREATMENT
Place sound dampening panels and material at specific locations throughout a room to absorb and diffuse interference, ringing, and echoing.
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PRECISE EQUIPMENT PLACEMENT
Create an optimal sound experience for every listening location throughout a room.
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SPEAKERS AND MICROPHONES
Select from a variety of high-end and cost-effective models to meet your needs and budget.
VIDEO
Bring the value of face-to-face interactions to virtual meetings by installing the right display and camera system. SOLID TechWorks provides the latest technology to enhance the productivity of your meetings and presentations. Setting up an operations control center using a video wall means all real-time data can be viewed at the same time. Video systems installed in conference rooms, huddle rooms and even in reception areas can serve a variety of purposes.
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TV AND PROJECTORS
Clean installations of optimal video devices based on your needs and budget.
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SCREENS
Select the right screen material and choose between stationary and automated options.
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VIDEO WALL
Provision control rooms with a wall of visual space that can display one giant image or instantly split into different tiles to view multiple sets of data.
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DIGITAL WHITEBOARD
Install interactive whiteboards that allow users to record and store what takes place on the board, take screenshots, or print text and drawings from a meeting. Display live content that can be marked up and edited real-time from the whiteboard.
CONTACT US TO GET STARTED
We want to learn more about your business. Schedule a free consultation today and see how SOLID TechWorks can simplify your company’s technology needs.
PHONE
Sales: sales@solidtw.com
General Inquiries: info@solidtw.com